Problem printing to PDF from Quickbooks Enterprise 13 on Windows 2012 Server

I was recently helping a friend who was running QuickBooks Enterprise 13 on a Windows 2012 Server.  They recently upgraded to a new Windows 2012 Server.  They were trying to email customer statements but were receiving an error stating that they needed to reinstall the PDF printer.

The interesting thing is most of the support articles from QuickBooks recommended changing the name of the printer called "ABS PDF Driver".  However nothing I did fixed the issue.  How I ultimately solved the issues was:

I download the PDF Utility from Intuit.  (You can download it by clicking here).  This utility will recreate the Microsoft XPS printer on the server

After running the update try to print a web page to the XPS driver.  Save the file to your desktop and then try double clicking on it to open it.  You may have to install the XPS Viewer which can be installed from server manager as a Feature under Install Roles and Features.

If the viewer tells you that it was unable to open the file the issue may be that you promoted the server to a domain controller. Apparently when promoting a server to a domain controller it alters the permissions to some of the spooler files.  So if you are running on a domain controller then you must make some changes to the permissions on the c:\Windows\System32\Spool\PRINTERS folder.  You can find an article about it here.  But basically you need to right click on the PRINTERS folder and go to the advanced permissions and click the button to Turn of Inheritance and then copy the current permissions and modify the Users group to have full control. 

Now you should be able to successfully print a web page to the XPS driver and then QuickBooks should be able to successfully print a statement.

If this solution helped you please comment below.

Local Webpage/Website or Router Configuration Page Returns "This Page Can't Be Displayed" When Using Windows 8 IE 10 Metro RT

In an effort to counteract act possible attacks to your local network from the Internet Explorer 10 web browser running in Metro Mode (Win RT) on Windows 8 Microsoft has disabled the ability to view websites hosted on your internal network.  You can still access these sites if you drop to your old school desktop and launch Internet Explorer from there.  But if you want to use the version of Internet Explorer that is featured on the new Start screen and navigate to an internal site by either name or IP address (i.e. 10.0.0.1 or 192.168.1.1 etc.) you may find that Internet Explorer will return an error saying "This Page Can't Be Displayed".

In order to get around this issue you need to change your sharing settings for the network you are currently connected to. When you fist connected to your wired or wireless network you selected the option that read "Yes, turn on sharing and connect to devices For home or work networks" but by selecting this option you have disabled the ability to access websites hosted on your internal or private network while using the Win RT version of Internet Explorer 10.

To rectify this and regain access to your intern private websites you must place your mouse in the lower right corner of your screen and select Settings.  Then click on the network you are currently connected to.  Then right click on the network connection and select "Turn sharing on or off".  Finally select the option that reads "No, don't turn on sharing or connect to devices For networks in public places".

This should allow you now to connect to your internal website or router configuration on the Windows 8 Metro Win RT version of Internet Explorer 10 (IE 10).